Connected Facility Maintenance -

Enhance Operational Uptime with Connected Maintenance Tools

Amuse Tech Solutions provides IoT-based smart queuing and wait time displays for amusement parks, sports venues, and entertainment industries.

Amuse Tech Solutions specializes in IoT-based Smart Queuing and Wait Time Displays that cater specifically to the needs of amusement parks, sports venues, and entertainment industries. Our solutions provide real-time updates on wait times, enabling visitors to plan their activities and reducing frustration from long waits. With cutting-edge technology, our displays integrate seamlessly with your venue’s operations, improving guest experience and operational efficiency. Located in Phoenix, AZ, we are dedicated to delivering reliable and scalable IoT products across North America. Our products help venues manage queues more effectively, optimize foot traffic, and ensure smoother guest experiences across high-volume settings. With continuous innovation and a strong customer support network, we work closely with businesses to create smarter, more efficient environments for both guests and staff.

The Following are Our Advanced IoT Offerings for Connected Facility Maintenance

In addition to offering products and systems developed by our own and other partners for connected facility maintenance, we are proud to carry top-tier products and systems from our trusted partners, GAO Tek Inc. and GAO RFID Inc., delivering reliable, high-quality technologies, integration and services you can count on. When appropriate, we have provided links to relevant products and systems of GAO Tek Inc. and GAO RFID Inc.

Core Components of Amuse Tech Solution

Hardware

High-definition, energy-efficient LED/LCD displays
Enabled by NB-IoT End Devices, ensuring low-power, wide-area connectivity for real-time display updates across large facilities.
IoT-enabled sensors for crowd density and queue length monitoring
Integrated with our Proximity & Presence Sensors to deliver accurate occupancy and queue length data in high-traffic zones.
Customizable enclosures for versatile installation options
Powered by our Device Edge solutions for localized, real-time processing of facility monitoring data with minimal latency.
Edge processors for quick data processing and updates
Enabled by Edge Computing – Device Edge solutions to locally process queue and crowd data for faster decision-making and reduced server load.

Cloud Services

Remote monitoring and control for queue operations
Data analytics to track wait times and optimize staffing
System integration with mobile apps and digital platforms
Secure cloud storage for operational data and reports

Software

Real-time wait time calculation algorithms
Automated dynamic queue management based on real-time data
User-friendly display control panel
Queue status alerts and notifications

Key Features and Functionalities

Real-time updates on wait times for attractions, food stands, and services
Automatic queuing adjustments based on visitor flow and crowd density
Customizable display settings to match the theme and branding of your venue
Multi-platform integration with mobile apps and kiosks
Visitor notifications via SMS or app for personalized updates
Multiple language support for diverse visitor demographics
User-friendly interface for both staff and guests

System Integrations & Compatibility

Integrations

Ticketing Systems: Sync wait times with entrance and ride booking platforms
Crowd Management Software: Integrate with existing crowd control systems for seamless operations
Mobile Apps: Provide visitors with real-time updates and notifications through custom apps
Social Media: Share wait time updates on your venue’s social media channels
POS and F&B Systems: Directly link with food and beverage counters for optimized guest flow

Compatibility

Universal Display Support: Works with existing hardware, including traditional monitors and advanced signage systems
Wireless Connectivity: Integrates with Wi-Fi, Bluetooth, Zigbee, and 5G networks
Mobile Accessibility: Compatible with both iOS and Android devices for remote monitoring and updates
Weather-resistant: Designed to function in varying environments and outdoor settings (IP65 rated)

Industries Served

Amusement and Theme Parks
Stadiums and Sporting Arenas
Concert Halls and Outdoor Festivals
Indoor Trampoline and Family Fun Centers
Water Parks and Resort Venues
Exhibition and Trade Show Spaces

Relevant U.S. & Canadian Standards

ANSI/BHMA A156.10 (Automatic Door Systems)
FCC 47 CFR Part 15 (IoT and wireless compliance)
ADA Accessibility Guidelines
UL 294 (Access Control Standards)
CSA C22.2 No. 205 (Canadian Signal Equipment Standard)

Benefits

Boosts dwell time and per-capita spending
Enhances brand perception through cutting-edge tech
Supports flexible theming and seasonal game rotations
Enables data-driven personalization for return visitors
Improves safety via remote diagnostics and predictive maintenance

Application

Streamlined guest experiences by providing accurate, real-time wait time updates
Reduced overcrowding and congestion through dynamic queuing
Increased operational efficiency with automated systems and real-time data monitoring
Improved guest satisfaction by offering transparency and convenience
Data-driven insights that help optimize staffing and manage crowd flow effectively
Scalable solution that grows with your venue’s needs

Case Studies

Ocean Breeze Park – Miami, Florida, USA
Amuse Tech Solutions implemented real-time wait time displays across the park, reducing guest complaints about wait times by 35%. The solution helped optimize visitor flow, reducing congestion and enhancing overall guest satisfaction.

Liberty Stadium – Houston, Texas, USA
At Liberty Stadium, our smart queuing displays improved operational efficiency by offering accurate real-time wait times at food stands and entry points. This resulted in a 20% reduction in visitor bottlenecks during peak event times.

Adventure Wonderland – Ontario, Canada
Amuse Tech Solutions helped Adventure Wonderland improve the guest experience by deploying smart queuing displays throughout the park. The system increased guest satisfaction scores by 15% due to reduced waiting times and clear directional guidance.